Frequently asked questions
How do I pre-order an item?
All pre-orders can be made via instagram @heirtoprevail or via email at email@example.com. The lead time for a pre-order could be 1-2 weeks.
How long does shipping take?
Shipping usually takes about 1-3 days and is shipped via UPS Ground.
Are the sizes true-to-size?
All apparel fits true-to-size.
How do I wash the heirtoprevail clothing?
You must wash the clothing on a delicate setting or hand wash. It is recommended that you turn the products inside out to preserve the logo. Also tie the strings to the hoodies before washing. To avoid shrinkage, DO NOT DRY IN THE DRYER!!
Is there a refund policy?
There is only a refund or exchange if you receive your purchase in an inadequate condition. If that it is the case, you will receive free shipping on your next order.